HEALTH RULES AND TRAVEL INSURANCE
LUGGAGE ALLOWANCE AND RULES
• The cover for Emergency costs, baggage and medical costs is only valid during the time that the insured travels by HAfet Tours coach. For the definitive terms and conditions and insured amounts, check with agency representative.
ALCOHOL AND TOBACCO
Under EU law, you do not have to prove the goods are for your personal use if you are carrying less than::
• 800 cigarettes • 1 kg of tobacco • 90 litres of wine (including a maximum of 60 litres of sparkling wines) • 110 litres of beer. EU countries may limit the number of cigarettes you can bring with you from certain other EU countries which do not yet charge the minimum level of excise duty. This limit cannot be lower than 300 cigarettes. These rules do not apply for travellers under 17 years old, who are not allowed to carry alcohol or tobacco in any amounts.
ACCIDENTS – COMPENSATION AND ASSISTANCE
Our bus fleet is kept in top operating condition and we ensure that only the most qualified drivers are permitted behind the wheel. Drivers are required to complete extensive driver training courses and are subject to random drug and alcohol testing.
TIMETABLE CHANGES/ DELAYS / CANCELLATIONS
• Departure and arrival times should be read in local time. Hafet Tours accepts no liability for any delays to the journey and/or losses incurred by the passenger as a consequence thereof. Hafet Tours and/ or its foreign representatives are entitled at any time to change the schedule. Passengers must ascertain whether a change in departure time has been made 48 hours before the stated departure time. Hafet Tours declines any responsibility if the passenger refused to provide contact information with the booking or if the contact information is incorrect.
• Hafet Tours has the right at any time to cancel the journey due to threat or presence of war, armed conflicts, terrorist attacks, blockades, strikes, bad weather conditions, social unrest, and technical malfunctions on the coach or any other circumstances that could impede the journey. The fare will be refunded for the cancelled portion of the journey.